Privacy Policy

Last updated: 18 September 2026

1. Information I Collect

I collect personal information that you voluntarily provide when inquiring about pet care services via the website contact form, phone, or email. This includes your name, email address, phone number, general location, and details about your pets.

2. How Information is Used

Your information is used solely to respond to your enquiries, arrange meet-and-greets, coordinate pet care services, and communicate with you regarding your bookings. I do not sell or share your personal data with third parties for marketing purposes.

3. Analytics & Chat Features

This website uses LeadConnector external tracking and chat widget technologies to process contact form enquiries and facilitate live chat messages. These tools help manage customer communications securely.

4. Data Security & Retention

Appropriate technical and organisational security measures are in place to protect your personal information. Enquiry details are retained only as long as necessary to fulfill your service needs and comply with record-keeping obligations.

5. Your Rights & Contact

Under UK data protection law (UK GDPR), you have the right to access, correct, or request the deletion of your personal data. If you have any questions or wish to exercise your rights, please contact me at amydalbyj@hotmail.com.